West Derby Heating & Plumbing Logo

0151 315 0010

Accessibility Statement

Accessibility Statement for West Derby Heating & Plumbing

At West Derby Heating & Plumbing, we are committed to making our website accessible to all users, regardless of ability or the technology they use. We believe that everyone should be able to access the information and services we provide.

Our Commitment

We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines. Our aim is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are internationally recognised benchmarks for web accessibility. These guidelines explain how to make web content more accessible for people with a wide range of disabilities.

Features to Enhance Accessibility

While we are continuously working on improvements, our website aims to incorporate the following features to assist users:

  • Clear and Consistent Navigation: We strive to provide logical and easy-to-understand navigation to help you find information quickly.
  • Readable Text: We use clear, legible fonts and ensure sufficient contrast between text and background colours.
  • Keyboard Navigation: Our website is designed to be navigable using a keyboard for those who cannot use a mouse.
  • Descriptive Alt Text for Images: Where appropriate, images on our site include descriptive alternative text (alt text) to convey their meaning to screen reader users.
  • Structured Content: We use appropriate headings, lists, and other structural elements to make content easier to understand for screen readers and other assistive technologies.
  • Responsive Design: Our website is designed to adapt to different screen sizes and devices, making it accessible on desktops, tablets, and mobile phones.

Ongoing Efforts

We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our efforts to improve website accessibility are ongoing, and we regularly review and update our content and features.

Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers while using our website, please let us know. Your input is invaluable in helping us make improvements.

Contact Us:

If you have any difficulty accessing any part of our website or have suggestions on how we can improve its accessibility, please contact us using the details below:

West Derby Heating & Plumbing 225 Eaton Rd, Liverpool L12 2AG Email: info@westderbyheatingandplumbing.co.uk Phone: 0151 315 0010

We aim to respond to accessibility feedback promptly and work towards a resolution.

Date of this statement: May 28, 2025